Recover your executive assessment
What: Retrieve purchased assessments using your checkout email.
Why: Email verification protects your governance data from unauthorized access.
Next step: Enter the email you used at checkout to request a secure link. The response will not disclose whether this email has purchased reports.
If something went wrong
- Closed browser after payment — Use this page or My Reports with your checkout email. Recovery is subject to your report's access period.
- Payment verified, no download — Wait a few minutes; generation may still be running
- Email not arriving — Check spam first; if nothing after a few minutes, contact support@aigovernancehub.ai from your checkout email
- Different device — Same checkout email works on any browser
- Link expired — Request a new magic link below
Your email is sent only when you request a link. It is not saved in browser storage by this recovery page.
No automatic retries. Request another link only if you still need one.
Check your inbox and spam folder
If a link arrives, open it to verify your email and continue to your available report. If nothing arrives after a few minutes, check the spelling of your checkout email or contact support. A request is not proof of email delivery.
Should I pay again if my report is missing?
Do not pay again to recover the same report. If money was debited, check your receipt and contact support from your checkout email. This recovery page cannot determine whether a payment succeeded.
Does a recovery request confirm that an email was delivered?
No. The response is deliberately generic to protect account privacy. Check your inbox and spam folder; if no link arrives after a few minutes, contact support. Never share your sign-in link, OTP or card details.
This page recovers purchased executive assessments, not Creator passes or IQ guest receipts. For a different product, use its original receipt or contact support.