What files are supported?
Jira Cloud CSV, Azure DevOps CSV, Excel (exported/saved as UTF-8 CSV), and plain UTF-8 CSV. Use the guided wizard to choose your source and download a sample template.
How do I export from Jira?
Open your project → Search issues → Export → CSV (All fields). Step-by-step instructions appear when you select Jira Cloud in the assessment wizard.
Do I need to modify my export?
No manual edits required if required columns are present. Use our sample templates if your export is missing Issue Key, Summary, Description, Issue Type, Status, or Project.
Can I upload custom fields?
Yes. Custom fields are optional and improve analysis depth. Required columns must still be present.
How are AI-related work items identified?
We scan summaries, descriptions, and labels for AI, LLM, and automation signals using governance-weighted keyword and context analysis — no Jira expertise required.
How is Governance Score calculated?
Score reflects high-risk ratio, AI-related work item coverage, and medium-risk volume across your upload — shown in your free preview before payment.
What happens after payment?
After server-side Razorpay verification, your full report is generated immediately for download. Email delivery and recovery links are sent when SMTP is configured.
How long are files stored?
Uploads and reports are stored in secure persistent storage for recovery within the retention period (90 days for recovery tokens). Contact support for deletion requests.
Can I recover my report?
Yes — use Recover My Report or sign in at My Reports with your checkout email.
How do Enterprise Assessments work?
Uploads with more than 10 work items use the Enterprise edition. You upload, preview for free and pay online, the same as the Assessment: ₹25,000 + GST covers up to 1,000 work items, then ₹5,000 per additional 100 work items, up to 5,000 work items online. Above that, our team prepares a custom quote within 1–2 business days — contact sales@aigovernancehub.ai.
What plans are available for self-service?
Pricing is set by your work-item count. Up to 10 work items: ₹999. Enterprise edition: ₹25,000 + GST covers 11–1,000 work items, then ₹5,000 per additional 100 work items, paid online up to 5,000 work items. Prices exclude GST. Above 5,000 work items or 30 projects, email sales@aigovernancehub.ai for a custom quote. Your upload determines the price automatically, and the exact total including tax is shown before checkout.
Does ₹999 include GST?
No. ₹999 is the base price before GST for up to 10 work items. With the current 18% GST rate and no discount or separately disclosed fee, GST is ₹179.82 and the total is ₹1,178.82. For the Enterprise edition, ₹25,000 + ₹4,500 GST = ₹29,500. The server-confirmed order summary is authoritative and must be reviewed before payment.
Is payment secure?
Payments are processed by Razorpay with server-side verification. AI Governance Hub never stores card or UPI details.
Is this legal/compliance certification?
No. Framework mapping supports governance evidence but does not certify legal compliance.